Do you need a commercial HVAC maintenance service to repair your building’s cooling system? Here are 10 tips on hiring the professionals.
You know that your building is in need of commercial HVAC maintenance.
What you don’t know, however, is how to ensure that you’re getting the best price for the highest quality of service.
When you need fast and reliable HVAC repair, what kinds of questions should you ask to make sure that you get it? And how can you determine if the company you’re working with has what it takes to get the job done?
Read this post to find out the most important things you should look for when you’re ready to work with a commercial HVAC company.
Make sure you get the job done right the first time around — and results that last.
1. Ask About Insurance
One of the first questions that you’ll need to ask when you’re in the market for a commercial HVAC maintenance?
Make sure you’re familiar with the ins and outs of their overall insurance policy. While a quality insurance agreement is important when you’re dealing with residential HVAC work, it’s even more essential when there’s work to be done on a commercial building.
Ask the potential HVAC professionals if they have both worker’s compensation insurance in addition to more general insurance policies in place. This will ensure that you’re not held financially responsible for medical bills and lawsuits if a worker gets injured on the job.
Plus, it also means that if your commercial property is damaged during the maintenance process, the company will assume financial responsibility for those damages.
Additionally, be sure that you ask the proper questions about any kind of licensing that’s required. While not all states and countries will require an HVAC technician to be licensed, it generally indicates a higher level of service.
2. Ask About Employee Training And Screening
Another key thing to keep in mind when you’re interviewing a company that can perform commercial HVAC maintenance?
Be sure that you ask about the overall employee training process.
While family businesses are always a good idea, you want to be sure that your technicians aren’t just learning on the job from dad.
Instead, ask about specific training and certification programs employees have undergone. Also be sure to ask for a copy of any certification if needed.
Another key thing to bring up when speaking with potential HVAC companies?
Be sure that you’re familiar with the overall employee screening process.
The sad truth is that there are some untrustworthy contractors out there. They may steal from your business, or they may not even actually be HVAC technicians at all.
These people will be on your property, often when you’re not even there.
Make sure that you can trust them.
3. Speak With References
Another crucial step to take when you’re looking for commercial HVAC maintenance?
Make sure that you take the time to speak with at least three past references.
When you talk to these past clients, ask them how long the project took to be completed. Also be sure that you ask if there were any hidden fees and unexpected bills.
Other important questions to ask include if the employees were on time, if the job was completed to the client’s satisfaction, and whether or not they’d work with them again.
If an HVAC company doesn’t seem to want to give you their references?
It’s time to work with another company.
4. Determine How Pricing Is Calculated
When you need HVAC maintenance done on your commercial property, the last thing you want to deal with is a surprise fee.
When you speak with an HVAC professional, make sure that you understand how they arrive at estimates. In general, if they’re willing to offer you a price without seeing your building in person, it’s time to walk away.
Also, ask if the cost of materials is included in the price that you’re being quoted. Also ask about how much the time frame you need the work completed within will impact your price.
In addition to asking about how pricing is determined, also inquire about whether or not the company offers a warranty.
5. Ensure They Have Appropriate Experience
Of course, one of the biggest things to take into consideration when you’re evaluating an HVAC company for your commercial building is their overall experience level.
Take a look at their testimonials, portfolio, and even their blog for information about how many years of experience they’ve had in the industry. Also, make sure they’re equipped to handle your specific needs.
For example, take a look at the website for this company, M&E Solutions.
Their homepage has a menu where they clearly explain all of their services, and specify whether they work with both residential and commercial buildings. It also comes with past client testimonials, information about their green initiative, and clear contact information.
A website can tell you a lot about the kind of commercial HVAC maintenance you can expect to receive.
Make sure that you’ve done your due diligence before you book a service.
Ready To Book Commercial HVAC Maintenance?
We hope that this post has helped you to better understand how to spot high-quality commercial HVAC maintenance services.
In addition to asking for references and understanding how estimates are arrived at, also make sure the company has the required experience.
When it comes to your HVAC units, don’t compromise.
Looking for more advice about how to keep maintenance costs down? Want to learn how to become more business savvy?
We’ve got you covered. Check out our website to learn how to take your business to the next level.