When it comes to computer issues, it can be hard to solve them on your own.
Remote desktop software can be installed to help you fix those issues or to complete a presentation in style.
It may seem a little intrusive at first, but you’ll soon learn the incredible benefits that come from having such a handy tool installed on your computer.
Keep reading to learn more about remote desktop software and its many uses.
What Is Remote Desktop?
Remote desktop software is a program that allows you to see and control another computer from your location.
In technical terms, there’s the host computer and the client computer. For example, if you’re in New York and you have a contract employee in Paris that’s having a technical issue, you can connect via remote desktop software and fix the issue for them.
In this case, the computer in Paris is the host computer and needs to have remote desktop software installed. Your computer is the client computer. All you need is the correct login information to access the computer.
Another use is to do product demonstrations or presentations for potential customers. It’s not just screen sharing, though. You can go into another computer and control it through remote desktop software.
Remote desktop is also frequently employed if you’re working from home and need to access files on your computer at the office. It’s also used in tech support to help restore systems after a hacking attack.
How Do You Find the Best Remote Desktop Software?
If you do an online search, you’ll find that there are a lot of options for remote desktop software. How do you find the best remote desktop software? There are certain features that you need to look at to decide.
Security is going to be your primary concern when installing and using remote desktop software. The FBI recently warned that hackers are exploiting vulnerabilities in the remote desktop protocol.
The solution that you choose needs to have the highest level of security to ensure that people outside of your organization don’t get access to your network.
The connection to the host computer has to be in real time. Any type of delays can cause issues if you’re trying to do a repair or do a demonstration.
It’s also important to have a remote desktop that works across platforms. It shouldn’t matter if your computer is Windows and the computer you want to connect to is Apple.
The software should also allow for things like unattended access and multisession handling. That allows tech support folks to solve several issues at once.
Remote Desktop Software Saves the Day
While initially, you might think that remote desktop software is intrusive, the fact is that it can save your business.
All it takes is one hack attack to bring your computer or your entire network down. Remote desktop can allow an IT expert to go in and solve the problem much more quickly than being there in person.
Would you like more business tips? Check out this article about using automation in your business.