= Menu

Customer Satisfaction Survey


Sample Customer Satisfaction Surveys

Customer satisfaction is the key to success. You definitely want your customers to be pleased with the products and or services that your business provides. Your business will do well if your customers feel like they have received a good value for their money. Receiving both good and bad feedback from your customers along with what you specifically need to improve will help you create a rewarding customer experience.




Customer Survey


We are always looking for ways to improve on the quality of our products and services. We would really appreciate it if you would take a few minutes and fill out the Customer Satisfaction Survey found below. As a valued customer, your opinion of our performance is very important to us. Please help us do the job you deserve by filling out the survey. Thanks!

1. Overall, how satisfied are you with the services that were provided to you by our company?

2. How satisfied are you with the quality of customer service that you received?

3. How satisfied are you with the timeliness of the assistance or the information that you received from one of our representatives?

4. How satisfied are you with the overall knowledge of the representative that you worked with?

5. How satisfied are you with the value of the assistance or information that you received from the representative?

6. My overall experience with ACME USA, Incorporated was:

7. The overall level of assistance that I received from ACME USA, Incorporated was:

8. I found that the total amount of time that it took to receive information or assistance from ACME USA staff was:

9. Overall I found the staff of ACME USA to be:

10. The value of assistance or the information that I received from ACME USA was:





Word

PDF







Can't find the right form?

A Small Business Assistant is in the office ... tell us what you want and we'll create a free template for you!