Customer Service & Sales
Sample questions from the management evaluation
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Management Evaluation |
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CUSTOMER SERVICE AND SALES
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PERFORMANCE LEVEL
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Takes initiative to inquire about customer needs and opinions
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1 2 3 4 5
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Interacts with customers frequently including attending functions
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1 2 3 4 5
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Encourages and develops customer service skills in employees
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1 2 3 4 5
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Actively involved in sales calls
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1 2 3 4 5
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Effectively handles and responds to customer complaints
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1 2 3 4 5
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