{"id":2946,"date":"2019-05-06T14:52:13","date_gmt":"2019-05-06T18:52:13","guid":{"rendered":"http:\/\/www.atyourbusiness.com\/blog\/?p=2946"},"modified":"2019-05-06T14:52:38","modified_gmt":"2019-05-06T18:52:38","slug":"the-art-of-emotional-selling-7-powerful-ways-to-invoke-emotion-in-sales-and-marketing","status":"publish","type":"post","link":"https:\/\/www.atyourbusiness.com\/blog\/the-art-of-emotional-selling-7-powerful-ways-to-invoke-emotion-in-sales-and-marketing\/","title":{"rendered":"The Art of Emotional Selling: 7 Powerful Ways to Invoke Emotion in Sales and Marketing"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<p>You know those sad commercials you see late at night? The ones with the starving animals and somber music?<\/p>\n\n\n\n<p>While those ads may turn you into a weepy mess every time you see them, there&#8217;s a reason advertisers took such a heavy-handed approach.<\/p>\n\n\n\n<p>Research shows that <a href=\"https:\/\/www.psychologytoday.com\/us\/blog\/inside-the-consumer-mind\/201302\/how-emotions-influence-what-we-buy\">emotions influence our purchasing decisions<\/a>.<\/p>\n\n\n\n<p>Ready to learn more? Keep reading and learn about the correlation between emotions and advertising, plus get seven tips on how you can invoke emotion through your marketing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Let&#8217;s Get Visual<\/h2>\n\n\n\n<p>As the old saying goes, a picture is worth a thousand words.<\/p>\n\n\n\n<p>Visuals are often the best way to portray emotion, as they have  over text-based marketing.<\/p>\n\n\n\n<p>For one thing, visuals make a message more tangible. What&#8217;s more powerful: Reading about a group of starving children in Africa or seeing a photo of them?<\/p>\n\n\n\n<p>The photo would make the situation more tangible, without a doubt. While reading about the group of children could stir emotion, seeing them and putting faces to the situation makes it more real.<\/p>\n\n\n\n<p>Also, your message is more likely to stick with consumers through a visual medium. One study suggests that our brains remember<a href=\"https:\/\/www.insivia.com\/50-must-know-stats-about-video-animation-marketing-2013\/\"> up to 95%<\/a> of a message when watched, compared to 10% when read.<\/p>\n\n\n\n<p>By conveying your message in a visual medium, you&#8217;ll not only make the situation more real to viewers, but they&#8217;ll be more likely to remember your product or service afterword.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">2. Have Your Product Take a Backseat to the Message<\/h2>\n\n\n\n<p>A great way to convey emotion about your product or service is to create a narrative around it.<\/p>\n\n\n\n<p>Take the <a href=\"https:\/\/www.coca-colacompany.com\/stories\/the-story-of-the-coca-cola-polar-bears\">Coca-Cola Christmas adverts<\/a> with the polar bears, for instance. On paper, there&#8217;s little reason why the campaign should work.<\/p>\n\n\n\n<p>The interesting thing about the polar bear campaigns is that they don&#8217;t center around delicious, bubbly soda at all. Instead, these commercials tell short stories about spending time with loved ones, going on adventures<\/p>\n\n\n\n<p>But by evoking emotions like togetherness, belonging, or holiday joy, Coke&#8217;s annual ads do a great job of selling the product.<\/p>\n\n\n\n<p>In essence, the commercials are less about the product and more about the emotion that the product enhances.<\/p>\n\n\n\n<p>It&#8217;s also a great way to tug at customers&#8217; heartstrings. Notice how the <a href=\"https:\/\/vitalityscience.com\/product-category\/cat-care-products\/ailments-cat\/cancer-cat\/\">vitality science cat cancer<\/a> website talks first and foremost about pets, not the product itself.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Target Customer Pain Points<\/h2>\n\n\n\n<p>Empathy is one of the most important feelings in emotional selling. Today&#8217;s customer wants to feel understood. If you can&#8217;t empathize with the customer, you run the risk of driving them off to a business that can.<\/p>\n\n\n\n<p>To relate to your customers, understand why they&#8217;d use a product or service like yours in the first place.<\/p>\n\n\n\n<p>What about your business makes their lives easier or solves a problem in their lives?<\/p>\n\n\n\n<p>If you don&#8217;t already have this information, this is a wonderful opportunity to poll your customer base. Ask open-ended questions about why they would or wouldn&#8217;t choose your product and what you can do to make their purchasing decisions easier.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Humanize Your Brand<\/h2>\n\n\n\n<p>Today&#8217;s social media-driven world brings businesses some important advantages. Companies have the opportunity to use their presence to  the differentiates them from the competition.<\/p>\n\n\n\n<p>And, though differentiation is a big advantage of branding, it isn&#8217;t the only one. In fact, it may not even be the most important one.<\/p>\n\n\n\n<p>What&#8217;s truly wonderful about branding is that it allows you to humanize your brand.<\/p>\n\n\n\n<p>Customers no longer have to feel like they&#8217;re interacting with a cold, corporate entity, but instead can feel as though they&#8217;re talking with a friend.<\/p>\n\n\n\n<p>Use this to your advantage whenever possible.<\/p>\n\n\n\n<p>Be friendly, down to earth, and approachable. Use warm language and respond directly to your customers.<\/p>\n\n\n\n<p>People are more than happy to form relationships with brands. But only if they feel like a brand has <a href=\"https:\/\/www.prdaily.com\/study-consumers-want-to-interact-be-friends-with-brands\/\">values that align<\/a> with their own.<\/p>\n\n\n\n<p>Once you&#8217;ve aligned your views with your audience&#8217;s, you&#8217;ll establish a sense of community that encourages retention and interaction that can help your business grow.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Publish Powerful Testimonials<\/h2>\n\n\n\n<p>When all else fails,  do the selling for you.<\/p>\n\n\n\n<p>Testimonials provide your customers with a platform to speak about how your business has enhanced their life for the better.<\/p>\n\n\n\n<p>What&#8217;s more, testimonials are a way to establish credibility.<\/p>\n\n\n\n<p>The overwhelming majority of your future customers will look up information on your brand. When doing so, <a href=\"https:\/\/www.inc.com\/craig-bloem\/84-percent-of-people-trust-online-reviews-as-much-.html\">84% of people<\/a> will value customer reviews or testimonials as much as a friend&#8217;s opinion.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Watch Your Language<\/h2>\n\n\n\n<p>Think back to the first time you read your favorite book. A well-crafted narrative played a role in your enjoyment of the story, but so did the author&#8217;s deliberate use of certain words.<\/p>\n\n\n\n<p>No matter how old we get or how sophisticated we think we are, words have an astonishing amount of power of our emotional state.<\/p>\n\n\n\n<p>Using powerful, action-driven language throughout the sales process can inspire your audience to take action.<\/p>\n\n\n\n<p>Say you&#8217;re having a sale, for example. An ad that simply states &#8216;One-day sale: All products 10%-20% off&#8217; isn&#8217;t as eye-catching as, &#8216;Wow! Massive one-day sale, today only! All products up to 20% off. Act now for major savings.&#8217;<\/p>\n\n\n\n<p>The former merely informs. The latter also informs, but descriptive words like &#8216;massive,&#8217; &#8216;major,&#8217; and &#8216;wow&#8217; bring a sense of excitement to the text.<\/p>\n\n\n\n<p>As you start to craft your campaign, be careful about choosing how you word things. Your word choice can either excite or bore your audience.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Get Colorful<\/h2>\n\n\n\n<p>Have you ever thought about what it means when someone is seeing red? Or if a friend is feeling blue?<\/p>\n\n\n\n<p>Colors have a strong association with emotions, even if we don&#8217;t always realize it.<br>Color psychology is an entire area of study dedicated to how colors elicit emotion, especially in advertising.<\/p>\n\n\n\n<p>A more somber advertisement may use a black and white color scheme, while an ad attempting to elicit feelings of joy may use warm colors like yellows and reds.<br>It&#8217;s a fascinating phenomenon and it isn&#8217;t one you should ignore.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Invoke Emotion for a Better Marketing Experience<\/h2>\n\n\n\n<p>Emotion is such a powerful tool when used well. Consider ways in which you can invoke emotion through your marketing and you&#8217;ll be sure to notice a greater level of audience response and credibility.<\/p>\n\n\n\n<p>Looking for other great ways to grow your business? Check out these five  that you&#8217;ll want to try.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You know those sad commercials you see late at night? The ones with the starving animals and somber music? While those ads may turn you into a weepy mess every time you see them, there&#8217;s a reason advertisers took such a heavy-handed approach. Research shows that emotions influence our purchasing decisions. Ready to learn more? [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[37],"tags":[],"_links":{"self":[{"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/posts\/2946"}],"collection":[{"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/comments?post=2946"}],"version-history":[{"count":1,"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/posts\/2946\/revisions"}],"predecessor-version":[{"id":2948,"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/posts\/2946\/revisions\/2948"}],"wp:attachment":[{"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/media?parent=2946"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/categories?post=2946"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/tags?post=2946"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}