{"id":4692,"date":"2019-08-17T13:06:23","date_gmt":"2019-08-17T17:06:23","guid":{"rendered":"http:\/\/www.atyourbusiness.com\/blog\/?p=4692"},"modified":"2019-08-17T13:06:42","modified_gmt":"2019-08-17T17:06:42","slug":"serve-up-smiles-how-to-start-a-restaurant-and-make-customers-happy","status":"publish","type":"post","link":"https:\/\/www.atyourbusiness.com\/blog\/serve-up-smiles-how-to-start-a-restaurant-and-make-customers-happy\/","title":{"rendered":"Serve up Smiles: How to Start a Restaurant and Make Customers Happy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<p>Nearly <a href=\"https:\/\/www.business2community.com\/customer-experience\/59-of-customers-dont-return-after-a-bad-customer-service-experience-01306480\">60 percent of customers<\/a> don&#8217;t return to a restaurant after one negative experience. You can&#8217;t afford to lose these customers!<\/p>\n\n\n\n<p>You only have one chance to make a good impression. If you make a mistake here, you&#8217;ll wish you never opened your restaurant.&nbsp;<\/p>\n\n\n\n<p>You&#8217;re about to realize your dream of opening up a&nbsp;restaurant and serving food to the masses. Check out our handy guide on&nbsp;how to start a restaurant below!<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">1. Create a Memorable Atmosphere<\/h2>\n\n\n\n<p>For many customers, the atmosphere of a place makes the experience of a restaurant. Even if the food is not special and the customer service unremarkable, you&#8217;ll keep getting crowds for your unique atmosphere.&nbsp;<\/p>\n\n\n\n<p>Your atmosphere boils down to a few things.&nbsp;<\/p>\n\n\n\n<p>The music needs to be consistent with the restaurant&#8217;s brand. If you&#8217;re a lively and energetic foodie paradise, ensure the music reflects this.&nbsp;&nbsp;<\/p>\n\n\n\n<p>You also need to consider the right lighting. Are you aiming for a dim and moody environment or a bright and warm feeling?<\/p>\n\n\n\n<p>What design do you want? Yourplace could be a&nbsp;contemporary twist on a classic design or traditional dining experience which oozes of nostalgia.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. It&#8217;s All About the Little Extras&nbsp;<\/h2>\n\n\n\n<p>You can put a smile on your customers face with the little extras. Over <a href=\"https:\/\/openforbusiness.opentable.com\/insider-information\/hospitality-reviews-repeat-guests-personalized-experiences-matter\/\">two-thirds of customers<\/a>&nbsp;say that complimentary extras make them want to return to&nbsp;a restaurant.<\/p>\n\n\n\n<p>Sure, there are the usual baskets of bread and mint at the end of the meal. But, what can you do differently?<\/p>\n\n\n\n<p>Perhaps you offer customers a free drink on the house. Maybe you have exciting deals for loyal customers to make them feel special.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Keep&nbsp;Your Restuarant&nbsp;Spick and Span&nbsp;<\/h2>\n\n\n\n<p>It doesn&#8217;t matter whether you&#8217;re <a href=\"https:\/\/www.templesquare.com\/dining\">one of the best restaurants<\/a> in town or the new kid on the block, cleanliness and food hygiene is a priority.<\/p>\n\n\n\n<p>Over <a href=\"https:\/\/www.reviewtrackers.com\/restaurant-social-media-statistics\/\">three-quarters of&nbsp;diners<\/a>&nbsp;say that they wouldn&#8217;t go to a restaurant with poor customer reviews regarding cleanliness.<\/p>\n\n\n\n<p>You won&#8217;t last long in the business if you don&#8217;t take cleanliness seriously.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Deliver Excellent Customer Service<\/h2>\n\n\n\n<p>You need to deliver excellent customer service in this business.&nbsp;Over <a href=\"https:\/\/www.inc.com\/peter-roesler\/american-express-study-shows-rising-consumer-expectations-for-good-customer-service.html\">70 percent of customers<\/a> say that outstanding customer service makes them spend more money.<\/p>\n\n\n\n<p>If you want to sell your diners an extra dessert or that side dish of fries, you better turn on the charm.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Keep Your Staff Engaged&nbsp;<\/h2>\n\n\n\n<p>If you want your customers happy, you better raise the mood of your staff as well.&nbsp;If your staff&nbsp;is not engaged, they&#8217;re not going to work hard to&nbsp;give your customers with a smile.&nbsp;<\/p>\n\n\n\n<p>Studies&nbsp;have found that staff engagement can even increase sales by <a href=\"https:\/\/www.forbes.com\/sites\/shephyken\/2017\/05\/27\/how-happy-employees-make-happy-customers\/#14657495c350\">around 20 percent<\/a>. By keeping your staff-driven, you&#8217;ll make more money.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Start a Restaurant?<\/h2>\n\n\n\n<p>Starting a restaurant is a lot harder than you ever imagined. You&#8217;ll encounter plenty of challenges as you learn how to start a restaurant.&nbsp;<\/p>\n\n\n\n<p>Every successful restaurant&nbsp;depends&nbsp;on a happy customer. Our handy guide will help you satisfy rumbling bellies and put a smile on the faces of your customers.&nbsp;&nbsp;<\/p>\n\n\n\n<p>If you enjoyed this blog post, check out the rest of our website for more like it.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nearly 60 percent of customers don&#8217;t return to a restaurant after one negative experience. You can&#8217;t afford to lose these customers! You only have one chance to make a good impression. If you make a mistake here, you&#8217;ll wish you never opened your restaurant.&nbsp; You&#8217;re about to realize your dream of opening up a&nbsp;restaurant and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12,39],"tags":[],"_links":{"self":[{"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/posts\/4692"}],"collection":[{"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/comments?post=4692"}],"version-history":[{"count":1,"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/posts\/4692\/revisions"}],"predecessor-version":[{"id":4694,"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/posts\/4692\/revisions\/4694"}],"wp:attachment":[{"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/media?parent=4692"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/categories?post=4692"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/tags?post=4692"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}