Do your customers abandon their carts because of delivery?<\/p>\n\n\n\n
Are your shipping prices too high? Do you offer 24-hour delivery? Are international orders are a no-no because you can’t fulfill them?<\/p>\n\n\n\n
Studies show that within three years, same-day delivery<\/a> will become standard. The majority of customers expect free delivery and want it now.<\/p>\n\n\n\n A successful shipping strategy should include multiple carriers to get the best deal. Does your website offer that? Or online tracking?<\/p>\n\n\n\n Perhaps you’re unsure of the benefits of e-commerce shipping integration. How can they cut costs and improve sales?<\/p>\n\n\n\n Here are 5 good reasons why you should integrate shipping software into your site. Each one benefits both your customers and your business. Read on to find out what they are. <\/p>\n\n\n\n\n\n E-commerce sites often focus on price as the prime selling point\u2014but the price of a product isn’t the final cost a customer will pay.<\/p>\n\n\n\n Product Price + Shipping Cost + Taxes = Final Price.<\/em><\/p>\n\n\n\n In the US, 55% of shoppers voted discounted shipping as a reason to buy online. With lower overheads than a retail store, an e-commerce store is expected to pass on those savings.<\/p>\n\n\n\n But what if your shipping provider makes that impossible?<\/p>\n\n\n\n Modern, integrated systems gather the best prices from multiple carriers. This means your customer is automatically given the cheapest deal. <\/p>\n\n\n\n Multi-carrier shipping software also offers discounted rates because they buy in bulk. You’re no longer tied to one tier because you don’t meet the annual threshold. This is great news for start-ups who’ll ship fewer units in the beginning.<\/p>\n\n\n\n International customers also receive a great deal.<\/p>\n\n\n\n Many e-commerce shipping software solutions offer real-time currency exchange rates. You don’t need to manually edit figures in your store admin anymore.<\/p>\n\n\n\n This hilarious meme<\/a> highlights the frustrations of waiting for a package. Ironically, many websites make that process more difficult by not providing online tracking.<\/p>\n\n\n\n This can be as simple as a log of status updates including where the package was last scanned. The best solutions display an interactive map with a real-time display of deliveries.<\/p>\n\n\n\n Well-integrated e-commerce shipping software displays the status of a package within your own website.<\/p>\n\n\n\n That means customers don’t get confused by having to leave the order page. It also looks professional which in turn builds trust and encourages repeat business.<\/p>\n\n\n\n Any internet-enabled device should be able to track orders. Make sure the software you choose is responsive to mobile users as well as traditional computers.<\/p>\n\n\n\n Remember, communication is key.<\/em><\/p>\n\n\n\n Tracking should be proactive. Your e-commerce shipping software should send text alerts of major delivery stages. It should email delivery completions for customer feedback. Calls about ‘where’s my package’ will drop overnight.<\/p>\n\n\n\n As a business, you should be able to track all orders within your management system.<\/p>\n\n\n\n An integrated approach allows full searching and reporting. Geo-tagging will highlight all your deliveries in real-time so you can pinpoint delays.<\/p>\n\n\n\n The word choice<\/em> lies at the heart of cart conversions. If customers have limited shipping options they may choose to abandon their purchase.<\/p>\n\n\n\n Can your provider offer 24-hour delivery? What about 2 hours for inner-city orders?<\/p>\n\n\n\n Local couriers often provide a faster service for metro customers. Multi-carrier shipping software takes advantage of that by using the customer’s address. The best rates combine price and speed but why not let your customer decide?<\/p>\n\n\n\n Forty-four percent of online retailers said customers expect free<\/a> or low-cost shipping.<\/p>\n\n\n\n Amazon.com made its fortune on the back of low-to-no shipping fees. Few companies can compete but you don’t have to. Why?<\/p>\n\n\n\n By using Amazon’s fulfillment service.<\/p>\n\n\n\n Amazon has 175 centers across the globe. You can sell on their website or use their services from within your own cart. eBay will offer its own service in 2020<\/a> so you can also tap into their marketplace.<\/p>\n\n\n\n1. Get the Best Price<\/h2>\n\n\n\n
2. Online Order Tracking<\/h2>\n\n\n\n
3. Give Them a Choice<\/h2>\n\n\n\n