{"id":983,"date":"2018-08-22T16:34:22","date_gmt":"2018-08-22T20:34:22","guid":{"rendered":"http:\/\/www.atyourbusiness.com\/blog\/?p=983"},"modified":"2018-08-22T16:34:22","modified_gmt":"2018-08-22T20:34:22","slug":"how-to-choose-the-right-travel-merchant-account-for-your-travel-agency","status":"publish","type":"post","link":"https:\/\/www.atyourbusiness.com\/blog\/how-to-choose-the-right-travel-merchant-account-for-your-travel-agency\/","title":{"rendered":"How to Choose the Right Travel Merchant Account for Your Travel Agency"},"content":{"rendered":"<h4><b>If you&#8217;re a travel agency in need of a travel merchant account, then we&#8217;ve got the perfect guide for you. Click her to learn how to choose the best account for all of your agency&#8217;s needs.<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">There are a lot of challenges in creating a travel merchant account. If you&#8217;re new to the travel industry or you&#8217;re about to start a travel business, you&#8217;ll realize this as soon as you try to set up a payment processor.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Even though the travel industry has exploded in recent years and nothing but <\/span><a href=\"https:\/\/www2.deloitte.com\/content\/dam\/Deloitte\/us\/Documents\/consumer-business\/us-cb-2018-travel-hospitality-industry-outlook.pdf\"><span style=\"font-weight: 400;\">smooth sailing and growth<\/span><\/a><span style=\"font-weight: 400;\"> are in the industry forecast, it&#8217;s hard to find a payment processor for travel agents.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That&#8217;s because travel is considered a high-risk industry for payment processors, so there are going to be hoops that you&#8217;ll have to jump through just to accept credit card payments.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That&#8217;s not the best way to start a business and it can take the excitement out of one of the best moments when you&#8217;re starting a business &#8211; accepting your first payment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Read on to learn how you can find a travel merchant account for your travel agency.<\/span><\/p>\n<h2><b>Challenges of Accepting Payments in the Travel Industry<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It was already noted that travel is considered a high-risk industry. Let&#8217;s look at the reasons why. <\/span><\/p>\n<h2><b>Chargebacks<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It basically comes down to how the business operates. Customers will pay a large sum of money to the travel agent in advance. This often results in a high amount of chargebacks. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, you might have a client book a tour months in advance. They might have to cancel and want a refund. Since you already put a lot of legwork into their trip, you have a policy where you keep the deposit.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The customer gets annoyed with you and the policy and calls their credit card company to file a chargeback.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That means that you and your credit card processor lose money on the transaction. <\/span><\/p>\n<h2><b>Growing Number of Payment Options<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">There are other challenges, too. As the travel industry is global, if you expand into new areas, you&#8217;ll have to be able to accept new payment method and currencies.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Not only that, but certain markets have their own regulations that you need to be aware of. <\/span><\/p>\n<h2><b>Consumer Protection<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Fraud is a big deal in the travel industry, especially for cards, not present purchases. These fraudulent charges have cost airlines between <\/span><a href=\"https:\/\/www.thestreet.com\/story\/14535361\/1\/travel-fraud-is-exploding-and-hurting-travelers.html\"><span style=\"font-weight: 400;\">$2.4 and $4.8 billion<\/span><\/a><span style=\"font-weight: 400;\"> every year.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It&#8217;s not just airlines that suffer. Every aspect of the travel industry is at risk, including travel agents. You may have thought that you booked flights for your clients, only to find that the transaction didn&#8217;t go through because the bank or credit card company thought it was a fraudulent transaction.<\/span><\/p>\n<h2><b>How to Get a Travel Merchant Account<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">With all of these challenges travel agents face, how can you possibly get a travel merchant account?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a part of a global industry, you have to find a payment processor that understands the risks involved and the unique nature of accepting payments in the travel industry.<\/span><\/p>\n<h2><b>Avoid the Usual Payment Services<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you&#8217;re just starting out or you&#8217;re not happy with your current payment processor, it may be tempting to sign up with flat rate processors like Square and Stripe. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">While these processors are convenient, they don&#8217;t do business with travel agencies due to the risk. Even PayPal is cautious when it comes to travel transactions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All it will take is one or two chargebacks and your account can be terminated.<\/span><\/p>\n<h2><b>Check with Other Agents &amp; Associations<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Your first step in finding a travel merchant account is to ask around. Check with other travel agents to see how they operate their payments. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Better yet, check with an industry association like the <\/span><a href=\"https:\/\/www.asta.org\/\"><span style=\"font-weight: 400;\">American Society of Travel Agents<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They would be in a good position to recommend <\/span><a href=\"https:\/\/www.nationaltransaction.com\/travel-merchants\/Process-Travel-Payment-Merchant-Account.html\"><span style=\"font-weight: 400;\">merchant services for travel agencies<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It won&#8217;t hurt to join these organizations because there are classes that you can take for a relatively low fee that will help you get approved for a high-risk merchant account.<\/span><\/p>\n<h2><b>Compare Payment Processors<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">When you compare payment processors, you&#8217;ll want to look at a number of items. You want a company that specifically works with travel agents and can help you refine your policies and procedures to limit and prevent chargebacks.<\/span><\/p>\n<h2><b>Rates <\/b><\/h2>\n<p><span style=\"font-weight: 400;\">You should expect to see high rates with a high-risk account. Over time, you&#8217;ll be able to establish that you&#8217;re a lower risk by having a track record with no issues and steady growth.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ask the payment processors how long it will take before they are in a position to lower rates on your account. <\/span><\/p>\n<h2><b>Check Your Financial Record<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Before you start contacting a payment processor for travel agencies, you want to have your ducks in a row. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is an excellent time to review your financial records for the past 6 months. You&#8217;ll need to prove a series of successful transactions (read &#8211; no chargebacks), a bank balance with steady growth, and predictable income and transactions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As you present your application to the merchant services team, you&#8217;ll need to be transparent. Remember that anything inflated will be discovered, and your account could get shut down or your application denied.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you&#8217;re a new company without a track record, give as much information as you can in your application. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Items of interest to merchant services companies are your marketing plans, customer service policies, refund and deposit policies, website and data security measures, and the volume of transactions you expect.<\/span><\/p>\n<h2><b>Be Prepared for Questions<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you&#8217;ve been in business for a while, chances are you have a great financial record. If you&#8217;re just starting out, you may have some additional obstacles to clear to prove that you are a lower risk client.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Regardless of your status, your payment processor will ask you a number of questions about your business history.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is a normal part of the process before you&#8217;re approved for a high-risk account.<\/span><\/p>\n<h2><b>Getting a Travel Merchant Account Is Possible<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It may seem unusual that a travel merchant account is so hard to come by, but when you look at the amount of fraud and chargebacks that happen, it&#8217;s understandable.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Just because it&#8217;s difficult to get a merchant services account in the travel industry, it doesn&#8217;t mean that it&#8217;s impossible.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You just have to be prepared to have your financials scrutinized and be ready to answer additional questions about your business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you do that, then you&#8217;re going to be ready to accept payments &#8211; the best thing about business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For more great business tips, check out these articles on <\/span><span style=\"font-weight: 400;\"> and <\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re a travel agency in need of a travel merchant account, then we&#8217;ve got the perfect guide for you. Click her to learn how to choose the best account for all of your agency&#8217;s needs. There are a lot of challenges in creating a travel merchant account. If you&#8217;re new to the travel industry [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30],"tags":[],"_links":{"self":[{"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/posts\/983"}],"collection":[{"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/comments?post=983"}],"version-history":[{"count":1,"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/posts\/983\/revisions"}],"predecessor-version":[{"id":985,"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/posts\/983\/revisions\/985"}],"wp:attachment":[{"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/media?parent=983"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/categories?post=983"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.atyourbusiness.com\/blog\/wp-json\/wp\/v2\/tags?post=983"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}