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7 Questions to Ask Before Hiring a Commercial Cleaning Service

Do you own or manage an office or retail space? Are you wondering if it’s time to hire a commercial cleaning company?

In today’s world of concern over the spread of disease and increase awareness of cleanliness, hiring a commercial cleaning service is more than just a good idea. It’s a necessary safeguard that can increase confidence in your employees, clients, and customers that your building is clean, safe, and healthy.

Yet not all cleaning companies are the same. You’ll want to make sure the one you hire is experienced and reputable.

Here are some important questions to ask commercial cleaners before you hire them. 

1. What’s Your Specialty?

One of the main reasons for hiring a commercial cleaning company is their experience with unique types of commercial cleaning. They may have areas of strength that involve unique cleaning equipment.

For example, some companies may specialize in commercial kitchen cleaning work such as exhaust hoods, grease containment, and oven cleaning. Others may focus on cleaning up after events like fires or floods.

Before you settle on a commercial cleaning company, you’ll want to be certain the one you choose is an expert in at least one area.

2. Do You Have Three References I Can Speak To?

It’s a good idea to hire a local company because these professionals will have excellent knowledge of regulations and common cleaning issues in your area. 

Once you’ve narrowed down your search, call up prospective services and ask them for the names of at least three clients you can speak to. Don’t be afraid to ask questions.

Does the company always do excellent work? Are they always on time and professional? Have there ever been any unexpected fees?

Quality references who can give you a detailed account of their experience will help give you the confidence that you’re making a good decision.

3. Where Can I Read Your Reviews?

A reputable company will also have strong reviews from former clients. They should speak to the friendliness and professionalism of the staff, as well as the quality of their work.

It’s possible for any company to get a bad review sometimes. Yet you’ll want to know that most former customers found the company to be knowledgeable, efficient, and quick to respond to communication. It can assure you that you’ll have a positive experience.

4. Do You Have a License and Insurance?

Legitimate companies in Alabama must register a business name with the secretary of state. Ask your company for their registration number before you hire them.

Cleaning companies in Alabama should also have liability insurance. It protects them in case someone gets injured or there is property damage. Before you hire a commercial cleaning outfit, ask for their insurance policy number and check it out with the insurance company.

5. How Much Do You Charge?

Commercial cleaning companies may charge you anywhere from $135 to $300. The exact cost of your job will depend upon a number of factors. These include the square footage of your space, the complexity of the cleaning job, and your geographical location.

You can also expect the number of windows, bathrooms, and kitchens to affect your overall cost. In addition, you’ll want to think about whether or not the company is using their own cleaning supplies.

Before you hire a commercial cleaning outfit, you’ll want to get estimates from at least three different local companies. You want to make sure that the price you’ll be paying is reasonable for your job type and location.

The company with the lowest rates, however, may not always be the best one for you. It’s important to keep in mind what former clients are saying and the quality of the service you expect to receive. There’s no point in hiring a company with rock-bottom prices if you’re going to end up hiring someone else to clean your building more thoroughly.

6. What Extra Precautions Do You Take For COVID-19 Cleaning?

COVID-19 has changed our lives in many ways. One important difference is the way in which we clean.

It’s now critical for frequently touched surfaces to get wiped down regularly. You may also need to have your cleaning service make an extra visit if one of your employees tests positive. 

Your cleaning company may use additional disinfectants or more frequent routine cleaning. They may be more conscious of ventilation or disinfecting items used at points of sale. 

A reputable cleaning company will be able to describe additional measures they’re taking to keep places of business clean during a difficult time. Their answers should assure you that they’re doing everything they can to keep your building safe and healthy.

7. What Is Your Cleaning Frequency?

Some companies may clean five days a week, while others will clean every other day or once a week. They may have different rates and packages or give you a discount if you’ll be using them more often.

Be sure that you’re clear about how often your building will get cleaned before you sign a contract with a company. Make sure everything is in writing.

The right commercial cleaning company will go over your contract carefully and explain anything you don’t understand. You’ll want to know that the services you’re getting for your payments are worth the investment.

The Right Commercial Cleaning Company

Hiring a commercial cleaning company means that you’re well on your way toward a pristine, healthy environment for your employees and customers. With a little homework, you could find the perfect cleaning service for your business in no time. 

Don’t stop getting smart about your business now. For more great advice, read our blog today.