“Plastics…” was the vision of the future in the 1967 movie “The Graduate”. Nowadays, you might hear interoperability, standard development and deployment of the internet are the future in 2019. Email, webchat and other interactive features make near-constant real-time interactions with customers an expectation. Voice communications are an important part of a business and will continue to be [...]
Customer Service
Online business reviews can give consumers insight into the quality of a brand and what they have to offer. Online reviews can also empower business owners as well. If managed correctly, companies can manage these comments to their full advantage. You can read more here on the importance of online reviews. Manage these reviews correctly [...]
You’ve been running a business for some time now, but you can’t seem to create the kind of loyal customer base that you’ve always longed for. If it feels like you’ve tried everything to create happy customers, but they just won’t stick around. You need help. If that sounds like you, we’ve pulled together ten [...]
What Are The Benefits of SaaS? Why You Should Be Using Software As A Service for Your Small Business
Trying to improve business productivity? Have you considered using software-as-a-service (SaaS)? Even in 2019, many businesses are still reluctant to embrace cloud computing. However, doing so can improve business productivity in more ways than one. If you run a small business, you may have heard about SaaS before. However, you may not fully understand what the benefits of [...]
How well do you know your customers? Beyond your target audience avatar with all their likes and dislikes? If your answer is ‘not as well as I’d like’, then there’s a solution. CRM software can help you understand, and better serve, your customers. CRM stands for customer relationship management. And in 2017, the global CRM [...]
