With remote work becoming more and more popular, there are many reasons to switch to a cloud based phone system. Learn here why you should make the switch too!
Did you know that hosted Voice-over IP (VoIP) phones, which are cloud-based, are taking over the market?
After all, its market share is at $47.5 billion worldwide. This means your competitors are already taking advantage of this new technology. It’s time to say goodbye to traditional phone networks!
If you need a cloud-based phone system, now is the time to get VoIP for your business.
They give you a lot of great benefits that save you lots of money and . How can they boost productivity and profits for your business? Read on if you want to know how cloud-based phone systems can help:
1. The System Costs Less
One of the primary draws of using a cloud phone system is the cost savings. The money you save is massive since it’s you don’t need to pay large upfront costs. It’s cost-effective since you won’t need to pay installation fees that get expensive when you’re far from business centers.
You also save money by not having to pay maintenance fees per month. You also don’t need to pay monthly fees since you’re charged on how much you use it. Your expenses will revolve around the hostage space and bandwidth your business needs.
You also have access to high-end features not available to usual phone lines. Sometimes, expensive features cost you almost nothing for cloud phone service subscriptions.
2. The System has Rich Features
Most cloud phone systems have a wide array of features. You can enjoy voicemail customizations or automatic attendants without paying that much. It gives your business a more unified means of communication.
Some VoIP providers offer a feature called traffic shaping. This is a useful feature if you want to preserve your bandwidth. It’s also a good choice if you need to make sure that your quality and reliability are consistent.
Most cloud phones have connections with at least two on-site internet circuits. It’s great when you need a backup.
3. The System is Flexible
You can benefit from the latest voice features without updating your hardware. As you grow, your requirements scale up. After all, you get more employees, open more offices, and gather more customers.
With such requirements, you need the flexibility offered by cloud-based phones. You can scale it up or down as you please, adding more extensions to handle more customer volume. Once it drops, you can always deactivate them to save more money.
4. The System is Fully-Integrated
Getting this service is a great way of integrating your communication system. It helps a lot when you use it on a daily basis within your business processes. This boosts your efficiency by making the workflow communication seamless and streamlined.
As a business, it’s easier for you to deploy if you operate using cloud-based phone systems. After all, it helps your employees stay connected wherever they are. It makes your business presence more consistent and increases your productivity.
5. The System is Mobile and Easy to Use
The workplace of our generation is becoming more mobile. Especially small businesses since they need to have the ability to operate from different localities. With the use of cloud-based phone systems, they can access features that enable logging in from any place.
What this means for your employees is that you can reach them while on the go. Also, employees that face your customers get a higher degree of control over their productivity levels. It’s a great tool to ensure that your workers produce a constant stream of revenue.
6. The System Gives Business Continuity
Working phone systems with the use of cloud technologies allows you to stay connected. It enables you to reach out to your core audience no matter where you are. Remember, your system isn’t affected by outside factors.
Severe weather won’t affect your service and your absent employees won’t reduce your effectiveness. With a system based in the cloud, you can continue maintaining your presence. You have the tools you need to keep your business running despite minor setbacks.
7. The System Improves Customer Service
Cloud-based phone systems have great features that make customer experience much better. They come with virtual receptionists and auto attendant features. These can help direct your customer calls to the relevant departments.
You can even make unique greetings based on the department they contact. Depending on occasions, you have the choice to make relevant messages. You can set greetings during the relevant date and make it stop once it’s over.
8. The System Adds New Features Without Difficulty
When you’re in a busy time period, you can always add premium calling features. This helps you increase the efficiency of taking calls while maximizing your staffing. The call groups feature enables incoming calls to get received on different extensions.
Systems can add call queues that make dynamic waiting rooms for customers. You can customize their on-hold experience to suit their needs. You can adjust the volume and ensure that as many calls get received no matter how busy it is.
9. The System Gives Small Businesses an Edge
With the system costing less than traditional phone lines, a small business can avail of it. If you want to grow your business, you can use this to improve. It helps you deliver better and faster services to your customer base.
Your employees need less time with their phones. This enables them to do more activities that help contribute to your growth. It’s straightforward so you only need minimal technical training to master it.
It’s the perfect solution if you need to save on money while starting off as a business.
Use a Cloud-Based Phone System Today!
There are a lot of other features you can use to improve your cloud-based phone system.
If you need to have a cheap, easy to understand means of communicating, this is a perfect choice. With more research and list of reputable companies that give this service, you can get it started in no time.
Do you need to become more efficient at work? You can read our guide and get .
