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Top 5 Questions to Ask to Get the Most Out of Your Professional Cleaning Service

Did you know that there are over a million janitorial services in the US?

You’re ahead of the game if your company has a professional cleaning service.

Like any investment, you need to ensure a return on investment in a professional cleaning service. It means you must ensure you get the most out of the visit.

Doing this is as simple as asking the right questions. Below, we have a list of the top five questions to ask. Keep reading to learn more!

1. What Services Are Included?

Many services offer basic cleaning but may also provide additional services such as window, kitchen, and carpet cleaning. Many companies are happy to accommodate their customers’ needs. Be sure to ask about any special requests or needs you may have.

Be sure to ask about the company’s cleaning methods as well. Many companies use eco-friendly cleaning products and processes, so inquire about this. It would help if you also asked about the company’s guarantees and policies.

2. What Are Your Rates?

It gives you a good idea of the overall cost of the services you are interested in. You will also want to inquire about any discounts or promotions that may be available.

Be sure to ask about the company’s satisfaction guarantee or money-back policy. This will give you peace of mind knowing that you can get your money back if you are not completely satisfied with the results of the cleaning services.

This is because the cleaning company will need to provide the best quality of services to fulfill your needs. 

3. What Are Your Hours of Operation?

Most professional cleaning services have set hours of operation, usually, 8 am-5 pm Monday through Friday. However, depending on their schedule, some may be available for early morning or evening appointments.

It’s important to ask what hours the service is available so that you can book your appointment at a convenient time.

4. What Is Your Policy on Cancelations?

Most professional cleaning services have a strict policy when it comes to cancellations. If you need to cancel your appointment, you must do so at least 24 hours in advance. You may be charged a cancellation fee if you do not cancel within this time frame.

Regarding rescheduling, most professional cleaning services are also very flexible and will work with you to find the best time for your schedule.

5. Do You Have a Guarantee or Warranty?

When hiring professional cleaning services, ask about their guarantee or warranty. 

It will protect you in case anything goes wrong with the cleaning. You also need to find out if the company is bonded and insured, as this will protect you in case of any damages.

You also want to ask for references from past clients. A good company should be able to provide you with some names and numbers of satisfied customers.

Choosing the Right Professional Cleaning Service

Cleaning your home or office is an important task they should regularly perform to maintain a healthy and comfortable environment.

Hiring a professional cleaning service is a great way to ensure your space is clean and avoid having to do the work yourself. By asking these questions, you can be sure that you are choosing the best professional cleaning service for your needs.

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